Leadership is the process of social influence in which we enlist the support of others in the accomplishment of our vision. All successful people know that their success comes as a result of other people, so whether you’re an HR professional, a manager, a trainer, or a parent, your success is dependent on your ability to influence others.
So, how do we influence others? The first thing is to accept is that leadership is not about skills, but behaviour. People aren’t influenced by what we can do, but by what we say and how we say it. Read the rest of this entry »